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FAQ
What fabrics are used in the swimwear?
Our swimwear is crafted from high-quality, skin-soft recycled Lycra, composed of 80% Recycled Nylon and 20% Spandex.
Our swimwear is produced in Bali by a small family factory.
To prolong the life of your swimwear, rinse it in cold water after use, hand wash with mild detergent, and lay flat to dry. Avoid machine washing, bleaching, or ironing.
How do I know my size?
Check our Size Guide to find your best fit.
If you're unsure, just message us on email or Instagram.
Is the swimwear color just like the photos?
While we strive for accuracy, color shades may slightly differ between production runs.
Lighting in photos can affect how colors appear and there may be minor variations.
How can I pay?
We accept all credit cards like Visa, Mastercard, American Express, PayPal, Gpay and Apple Pay.
Can I modify or cancel my order after placing it?
Once an order is placed, we begin processing it promptly to ensure quick delivery. Therefore, modifications or cancellations may not be possible.
Please contact our customer service immediately via e-mail if you need assistance in modifying of canceling your order.
Do you offer gift cards?
Yes, we offer gift cards for purchase on our website, making it easy to share the Kiss'n'Thrill experience with others.
Do you ship internationally?
Yes, we deliver worldwide from Bali, Indonesia, or from Europe, so you can enjoy our products no matter where you are.
How much does shipping cost?
Shipping costs vary based on your location and the size of your order. For detailed information, please refer to our Shipping & Returns page.
How long will it take to receive my order?
Delivery times depend on your location and the shipping method chosen at checkout. Once your order is processed, you'll receive tracking information to monitor its progress.
Once your order has been shipped, we'll provide you with a tracking number via email so you can monitor its delivery status.
Can I return my purchase?
We accept returns within 14 days of delivery, provided the items are unworn, unwashed, and in their original condition with tags attached.
For more details, visit our Shipping & Returns page.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact us at info@kissnthrill.com to request return instructions. Once you receive our guidelines, you must ship the item(s) back to us within 5 days.
If we do not receive a shipping confirmation from you within this timeframe, we will be unable to process a refund or exchange.
For more details, please visit our Shipping & Returns Policy.
Are there items that cannot be returned?
For hygiene reasons, certain items like swimwear bottoms may not be eligible for return if the hygiene seal is removed. Please refer to our return policy for specifics.
What fabrics are used in the swimwear?
Our swimwear is crafted from high-quality, skin-soft recycled Lycra, composed of 80% Recycled Nylon and 20% Spandex.
Our swimwear is produced in Bali by a small family factory.
To prolong the life of your swimwear, rinse it in cold water after use, hand wash with mild detergent, and lay flat to dry. Avoid machine washing, bleaching, or ironing.
How do I know my size?
Check our Size Guide to find your best fit.
If you're unsure, just message us on email or Instagram.
Is the swimwear color just like the photos?
While we strive for accuracy, color shades may slightly differ between production runs.
Lighting in photos can affect how colors appear and there may be minor variations.
How can I pay?
We accept all credit cards like Visa, Mastercard, American Express, PayPal, Gpay and Apple Pay.
Can I modify or cancel my order after placing it?
Once an order is placed, we begin processing it promptly to ensure quick delivery. Therefore, modifications or cancellations may not be possible.
Please contact our customer service immediately via e-mail if you need assistance in modifying of canceling your order.
Do you offer gift cards?
Yes, we offer gift cards for purchase on our website, making it easy to share the Kiss'n'Thrill experience with others.
Do you ship internationally?
Yes, we deliver worldwide from Bali, Indonesia, or from Europe, so you can enjoy our products no matter where you are.
How much does shipping cost?
Shipping costs vary based on your location and the size of your order. For detailed information, please refer to our Shipping & Returns page.
How long will it take to receive my order?
Delivery times depend on your location and the shipping method chosen at checkout. Once your order is processed, you'll receive tracking information to monitor its progress.
Once your order has been shipped, we'll provide you with a tracking number via email so you can monitor its delivery status.
Can I return my purchase?
We accept returns within 14 days of delivery, provided the items are unworn, unwashed, and in their original condition with tags attached.
For more details, visit our Shipping & Returns page.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact us at info@kissnthrill.com to request return instructions. Once you receive our guidelines, you must ship the item(s) back to us within 5 days.
If we do not receive a shipping confirmation from you within this timeframe, we will be unable to process a refund or exchange.
For more details, please visit our Shipping & Returns Policy.
Are there items that cannot be returned?
For hygiene reasons, certain items like swimwear bottoms may not be eligible for return if the hygiene seal is removed. Please refer to our return policy for specifics.

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